INDUSTRIAL RELATIONS, QUALITY OF WORK-LIFE AND EMPLOYEES’ EFFECTIVENESS IN PUBLIC UNIVERSITIES IN SOUTH WEST, NIGERIA
Oyewo, Faith Omotola, Adebanjo, Babatunde Abraham University Of Lagos, Department Of Educational Management

Volume 4, Issue 2, December 2024

This study investigated the relationship among Industrial Relations, Quality of Work-Life (QWL), and Employees' Effectiveness in public universities in South West, Nigeria. It explores how working conditions, labor turnover rates, workplace safety and work-life balance influence the effectiveness of university employees. Given the significant role that public universities play in national development, this research aimed to provide insights into improving these areas to enhance institutional effectiveness and academic quality. Data was collected from academic staff in federal and state universities across South West Nigeria using a structured questionnaire. Recommendations include: Implementation of policies that promote a better work-life balance, such as flexible working hours and support for professional development, Universities should invest in better infrastructure, safer work environments, and adequate office space for staff, workloads on lecturers should be reduced to enhance effectiveness and efficiency. Universities’ management should address the reasons for high staff turnover rate and tackle INTERNATIONAL JOURNAL OF ARTS MANAGEMENT AND PROFESSIONAL STUDIES E-ISSN: 2814-0389, ISSN: 2814-0370 VOL. 4, ISSUE 2, 2024 AVAILABLE ONLINE: www.ijamps.com 271 them and effective policies should be put in place to address grievances related to working conditions.