PRINCIPALS’ CONFLICT MANAGEMENT PROCEDURE AND TEACHER JOB PERFORMANCE IN SECONDARY SCHOOLS IN OBUDU LOCALGOVERNMENT AREA OF CROSS RIVER STATE
Amoke Peter A, Anyin Emmanuel I, Ukpanukpong Godwin A, Undie Mary A,
Volume 5, Issue 2, June 2025
The study was carried out to determine the influence of principals’ conflict management procedures on teachers’ job performance in secondary schools in Obudu Local Government Area of Cross River State. Two research questions and two null hypotheses were formulated to guide the study. The descriptive survey design of an ex-post facto type was used for this study. The stratified random sampling technique was used to select 10 schools out of 30 public secondary schools in the study area.The study sample of 100 teachers and 20principals. Two sets of researcher’s developed and validated questionnaires were used for data collection - Principals’ Conflict Management procedure Questionnaire (PCMPQ) and “Teachers Job Performance Questionnaire” (TJPQ). The Cronbach alpha reliability estimates of both instruments were each higher than .78. Data obtained were subjected to Pearson Product Moment Correlation Coefficient statistical technique at .05 level of significance. The findings of the study revealed that principals’ use of avoidance, and collaboration conflict management procedures have significant relationshipwith teachers’ job performance. It was therefore recommended among others that school principals should use higher level of participatory approaches in the management of conflicts to bring about higher levels of teachers’ job performance.